Frequently Asked Questions

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Who are you guys?
We’re Hashtag Collectibles - a Brooklyn based company, formed by artists that find their inspiration in the pathways of the internet.

Awesome stuff. Can I actually own these?
Yes! All of our products are manufactured in limited editions and can be ordered directly from us, or from our network of selected stores.

What form of payments do you accept?
We accept all major credit cards, Paypal, and Bitcoin!
During checkout, you'll be asked to chose your preferred form of payment.

Do you ship internationally?
Of course! We'll calculate your shipping cost during checkout.

How can I use coupons?
You'll be able to enter your coupon / discount code during check-out (second step, right before confirming the order).

Are you planning to make any more toys?
Yes, chances are that as you’re reading this, we’re molding clay, sewing stuffed animals, or even more likely- spending way too much time on the internet.

Why should I pre-order?
Most of our items are manufactured in limited edition (which means they sell out fast), so by pre-ordering you ensure that your items get reserved for you. Also, we'll give you a special price and ship your order as soon as possible when you pre-order.

When will my order ship?
Most orders ship within within 1 business day.

What is your refund policy?
When buying directly from us, all sales are final.

How will I know when a new toy has been released?
Easy. Sign up and we will keep you posted.

What is your mailing address?
Our address: 220 36th street, mailbox 45, Brooklyn NY 11232

How can I get in touch?
- Via Twitter: @HT_collectibles.

- Email: 
     - Order support:
     - Wholesale inquiries:

- Or, submit the form below and we will get back to you as soon as possible: